How to update status, assign vendors, and add notes to maintenance requests.
When a maintenance request comes in, you'll want to review it and take action. The detail page for each request gives you everything you need.
Click on any request from the Maintenance page. In the sidebar, you'll see status buttons:
Status changes happen immediately — no save button needed. The tenant is also notified when the status changes.
If you have a plumber, electrician, or other contractor you want to assign:
Don't have any vendors yet? Click Add new vendor to create one.
Use the Notes section to document:
Click Save after writing your notes. These notes are visible to the tenant as well, so they know what was done.