Payments & Charges

Recording Manual Payments

How to log cash, check, or Venmo payments received outside Domara.

Not every tenant pays through the platform. Some might hand you a check, pay cash, or send money through Venmo or Zelle. You can log these payments in Domara so your records stay complete.

How to record a manual payment

  1. Go to Payments
  2. Find the pending or overdue charge
  3. Click Mark as Paid
  4. Select the payment method (cash, check, other)
  5. Confirm

The charge will be updated to Paid and your bookkeeping will reflect the payment.

Why log manual payments

  • Accurate reporting — your income reports and dashboard reflect all rent collected, not just online payments
  • Tenant records — the tenant's payment history shows a complete picture
  • Tax time — all income is tracked in one place for your Schedule E

Tips

  • Always get a receipt — even for cash payments, provide a written receipt
  • Log it promptly — record manual payments the same day you receive them to keep your books current
  • Encourage online payments — it's better for both of you. No lost checks, no trips to the bank, and automatic record-keeping

Still have questions?

Our AI assistant can help, or reach out to our team directly.

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