How to view, approve, or decline rental applications.
When renters apply for your listing, their applications appear on the Listings page. You can review their information and make a decision.
What's in an application
Each application includes:
- Applicant info — name, contact details, current address
- Employment — employer, job title, income
- Move-in date — when they want to start
- Personal statement — why they're interested in the unit
- References — if provided
Reviewing and responding
- Go to Listings and click on the listing with applications
- Review each application
- Choose to Approve or Decline
- Approved applicants can be invited as tenants
Tips
- Respond promptly — good renters are applying to multiple places. If you wait too long, they'll go elsewhere.
- Fair housing — make sure your criteria are consistent and don't discriminate based on protected classes
Still have questions?
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