Tenants

Managing Tenant Records

How to view tenant details, contact info, and lease history.

The Tenants page is your directory of everyone renting from you. Click on any tenant to see their full profile.

What's on a tenant profile

  • Contact info — name, email, phone number
  • Current unit — which property and unit they're in
  • Lease status — active, pending signature, or expired
  • Payment history — all charges and payments for this tenant
  • Maintenance requests — any requests they've submitted

Tips

  • Keep contact info updated — if a tenant changes their phone number, update it so you can reach them
  • Use messages — the built-in messaging feature keeps your communication documented
  • One place for everything — instead of digging through emails and texts, the tenant profile has their complete history

Still have questions?

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